Troubleshooting
-DA -LANG -IS: nl
What can I try if there is too much background noise?
-DA -LANG -IS: nl-DA -LANG -IS: nlIf you are having difficulty with background noise, please try the Restaurant program, program #4. This program has the highest...
What should I try if the LifeEar CORE makes a whistling sound?
-DA -LANG -IS: nl-DA -LANG -IS: nlWhistling (feedback) occurs when amplified sound returns to the microphone and is re-amplified. Most hearing aids whistle when the tip...
What should I try if the sound is distorted or intermittent?
-DA -LANG -IS: nl-DA -LANG -IS: nlTrapped moisture may be distorting the amplified sounds. Consider using a hearing aid dehumidifier overnight. Lower the volume. Replace the...
The LifeEar CORE is still amplifying sound, but the app wants new batteries. Why does this happen?
-DA -LANG -IS: nl-DA -LANG -IS: nlThe app may no longer connect to the CORE hearing aids if the batteries are low even though the LifeEar...
LifeEar Core cannot connect to the LifeEar App?
-DA -LANG -IS: nl-DA -LANG -IS: nlBefore starting troubleshooting, we recommend you make sure you are using the latest version of the LifeEar App. You can get...
Where can I get additional support
-DA -LANG -IS: nl-DA -LANG -IS: nlWe have a team of trained customer support agents ready to help you with any of your questions. Email for...
What should I do If I forget my account password?
-DA -LANG -IS: nl-DA -LANG -IS: nlIf you have forgotten your password and need to login on your smartphone or tablet you can take the following...
What is remote Fine Tune Assistance?
-DA -LANG -IS: nl-DA -LANG -IS: nlIt is possible that you are not completely satisfied with the sound after having completed the hearing personalization. Common issues...