1. Home
  2. Knowledge Base
  3. Troubleshooting
  4. What should I do If I forget my account password?

If you have forgotten your password and need to login on your smartphone or tablet you can take the following steps:

  1. Press the “I already have an account” on the login screen.
  2. Press the button “Forgot password?”. That will take you to a screen where you can fill in your email address and request a password reset.
  3. If you have entered an existing email address you will receive an email within a few minutes with a link to a reset page. Click the link on the email to go to a special password reset webpage.
  4. On this webpage you will be asked to confirm your email (for extra security) and choose a new password that you can use on the LifeEar App.



Was this article helpful?

Related Articles